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OverviewReviewsPhotosLocation
Charlestown harbour within walking distance
View towards the property
Stylish open-plan setting
The modern open-plan kitchen/diner is lovely place to enjoy a meal
The comfortable seating area is great place to unwind with a good book
A touch of the exotic
First of the double bedrooms
The second bedroom can be presented as a twin
Exposed beams add to the character of the bedroom
The second bedroom presented as a twin
Finishing touches
Shower room
Charlestown beach within walking distance
1 / 13  Charlestown harbour within walking distance
2 / 13  View towards the property
3 / 13  Stylish open-plan setting
4 / 13  The modern open-plan kitchen/diner is lovely place to enjoy a meal
5 / 13  The comfortable seating area is great place to unwind with a good book
6 / 13  A touch of the exotic
7 / 13  First of the double bedrooms
8 / 13  The second bedroom can be presented as a twin
9 / 13  Exposed beams add to the character of the bedroom
10 / 13  The second bedroom presented as a twin
11 / 13  Finishing touches
12 / 13  Shower room
13 / 13  Charlestown beach within walking distance

Customs House Roost

Charlestown, Cornwall
holidaycottages.co.uk logo

This property is managed by holidaycottages.co.uk info_outline

Sleeps 4
Bedrooms 2
Bathrooms 1
Change Fri
Dogs welcome 1
4 star
Downstairs bedroom
Downstairs bathroom
Internet access
Pub nearby
Shop nearby
Beach within easy reach
Family friendly
Parking on site / nearby
Decorated for Christmas
Towels included
10 more

At a glance

  • Lovingly refurbished split-level cottage
  • Situated in the heart of the traditional harbour of Charlestown
  • Within walking distance of the Tall Ships
  • A perfect place to relax by a historic quay where time has stood still
  • Great for exploring the glorious Cornish coast
  • Close to the delightful villages Fowey and Mevagissey
Overview
Property code: 43123

This characterful property is conveniently situated within walking distance of Charlestown’s Georgian harbour, a fabulous spot which has served as the setting for TV’s Poldark series and where you can discover The Tall Ships. You will be spoilt for choice by the selection of fine pubs and restaurants catering for all tastes. Carlyon Bay has a fabulous coastline with some lovely walks, sheltered coves and traditional fishing villages. Attractions include the Eden Project, The Shipwreck Centre, Lost Gardens of Heligan, Poldark Mine, and Cardinham Woods. National Trust properties nearby include Lanhydrock House. This former customs house has been lovingly remodelled into a contemporary property but retains many original features, including exposed beams and a local granite façade.  The accommodation is accessed via a set of external stairs and is set over two floors and offers TWO bedrooms: on the upper floor, 1 double (which can be made into a twin on request). On the lower floor, 1 double. Shower room: also on the lower floor with shower, WC and underfloor heating. Separate WC, on the lower floor. Lounge/ kitchen/ diner: open plan with Smart TV, DVD. Kitchen area, with electric oven and induction hob, microwave oven, fridge/freezer, dishwasher and washer/dryer. Amenities: bed linen, towels (not beach towels), electric, heating and Wi-Fi included. 1 small well-behaved dog welcome. Regret no smoking. Additional info: welcome pack on arrival.

  • 2 bedrooms: 1 double, and 1 double (which can be made up as a twin on request must be requested at time of booking)
  • Shower room: with shower and WC on the lower floor
  • Separate WC, on the lower floor
  • Smart TV and DVD Electric oven and induction hob, combi microwave oven, fridge/freezer, dishwasher and washer/dryer
  • Bed linen and towels (not beach towels) included Electric, heating and Wi-Fi included
  • 1 small well behaved dog welcome
  • Beach, pubs, restaurants and shops all within walking distance
  • Gated off-road parking for 1 car
  • This property will be decorated for Christmas
  • Arrival: 17:00 onwards
  • Departure: before 10:00, unless otherwise stated in your arrival details
  • 1 dog allowed. Dogs are charged at £20 each per full or part week
  • There is an Accidental Damage Deposit of £200 when booking at this property, however this may be waived for £25. We’ll provide more details about this when booking your holiday.

Paula Hart

This property is personally managed by Paula.

Reviews

From guests that have stayed at the property.

Based on 44 guest ratings

Overall cleanliness
Overall cleanliness 5 starsOverall cleanliness 5 starsOverall cleanliness 5 starsOverall cleanliness 5 starsOverall cleanliness 5 stars5
Overall equipment
Overall equipment 4.9 starsOverall equipment 4.9 starsOverall equipment 4.9 starsOverall equipment 4.9 starsOverall equipment 4.9 stars4.9
Overall comfort
Overall comfort 4.7 starsOverall comfort 4.7 starsOverall comfort 4.7 starsOverall comfort 4.7 starsOverall comfort 4.7 stars4.7
Overall location
Overall location 4.9 starsOverall location 4.9 starsOverall location 4.9 starsOverall location 4.9 starsOverall location 4.9 stars4.9

Reviewed by Lorna 29th March 2024

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

We really enjoyed our stay in Charlestown. The cottage was well equipped, comfortable and in an excellent location; the children particularly enjoyed their upstairs room. The weather was mostly awful so it was great to have a comfortable home to come back to when we were soaking wet. We would heartily recommend this accommodation.

Reviewed by Monica 15th March 2024

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

Great location and lovely apartment, well equipped and warm.

Reviewed by Mark 26th February 2024

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Great accommodation, really clean, well equipped and great location. Definitely stay again

Reviewed by Kath 9th February 2024

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Really clean cottage with modern interior ands well-equipped kitchen with integrated AEG appliances. Convenient secure gated parking to the rear of the property, although entry is a little awkward/tight, as noted in other reviews. Weather was not brilliant during our stay so we did make good use of the comfy sofa and SmartTV. Good shower. CharlestoRead morewn is very quaint and there's the convenience of St Austell's facilities up the road with Asda, Tesco and Lidl and plenty of places delivering food. Hide

Reviewed by Andy 12th January 2024

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

Reviewed by Catherine 1st December 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Lisa 17th November 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Lovely accommodation, our second visit and won't be our last!

Reviewed by Michael 3rd November 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by LISA MARIE 21st October 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

House had everything you needed and fantastic location and very clean but the upstairs bed could use an upgrade/mattress topper. Overall excellent stay!

Reviewed by Carole 8th October 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Paul 29th September 2023

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

Lovely cottage, well equiped kitchen, appliances to high standard, very clean. Good location.

Reviewed by Richard 22nd September 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Reviewed by Simon 10th September 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Ray 1st September 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Reviewed by Zoe 25th August 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Already passed on to my friend

Reviewed by Jenny 4th August 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

We all loved the accommodation and felt so comfortable. My teenage son remarked on how much he felt at home! We both said today how much we missed it. We'd defo book again!

Reviewed by Sharon 7th July 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Excellent location with parking. Great accommodation and facility Full size kitchen with dishwasher and washing machine. Good quality equipment in kitchen

Reviewed by stuart 12th June 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

A very well kept property my 3rd stay at place and will not be last right in the hart of Charlestown

Reviewed by Hannah 27th May 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Karen 19th May 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Great property. Everything you need in a beautiful village location.

Reviewed by Neil 15th May 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Great apartment fantastic location very friendly people will definitely go again

Reviewed by John 6th May 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Ideal spot, loved our stay and apartment - thanks.

Reviewed by James 29th April 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

My Wife and I loved our stay at Customs House Roost. A beautiful cosy house in a fantastic location. Just a 2-3 minute walk to Charlestown harbour, and a short drive to Tesco. It's obvious that a lot of care and attention have gone into the decor of the property. The gated car park is a big plus, but it can be a little on the tight side if the otheRead morer spaces are occupied. Mobile reception is pretty poor, but is compensated with good WiFi quality. Highly recommend! Hide

Reviewed by David 3rd April 2023

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

Lovely Clean property in a great location for easy access to local attractions and restaurants.

Reviewed by Liz 24th March 2023

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Reviewed by Steven 11th February 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Lovely accommodation, really comfortable. Highly recommend. Well located for Eden Project.

Reviewed by Ian 31st January 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by stuart 27th January 2023

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

we had a very good time and will back again

Reviewed by Julian 20th January 2023

Guest rating 4.4 starsGuest rating 4.4 starsGuest rating 4.4 starsGuest rating 4.4 starsGuest rating 4.4 stars

Superb location and close to all the things we wanted to do during the week. Well equipped accommodation. Even down to a brand new oven glove!!

Reviewed by Nicky 22nd December 2022

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Lovely homely cottage situated perfectly in Charlestown.

Reviewed by Nikki 11th November 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

The cottage is very well set up . Warm and cosy. Well set up kitchen.,comfortable beds .

Reviewed by Stephen 4th November 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Wendy 21st October 2022

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

A lovely apartment with a fantastic location. Within a 5 minute walk of beach, harbour and many restaurants. May not be ideal for families with young children as no outdoor space, and stone steps to reach apartment. However, a stair gate is provided inside property. Overall a well maintained property inside a unique old Cornish building.

Reviewed by Steven 30th September 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Great Location, very well equiped appartment, safe parking, Very easy access to local attractions and the Coastal Path, easy walking to great places to eat and drink.

Reviewed by Amanda 23rd September 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Good location, short walk to Harbour. Apartment well equipped clean and comfortable. Well suited to the Harbour location.

Reviewed by Stephen 9th September 2022

Guest rating 4 starsGuest rating 4 starsGuest rating 4 starsGuest rating 4 starsGuest rating 4 stars

Access to the car park is very tight. If you like light airy feel to your accommodation, this cottage may consequently disappoint .

Reviewed by Catherine 5th August 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Loved the accommodation! Thought the kitchen was full of everything we needed unlike some places weve stayed. Great location to walk into Charles Town and we would definitely stay here again.

Reviewed by Andrew 29th July 2022

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

Nice apatment, well equiped. Location is perfect.

Reviewed by Samantha 22nd July 2022

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

The property inside was modern, clean and well equipped. The style of the building and the high ceilings were very appealing. The parking was very easy and secure. The location was great. Very poor mobile signal but that didn't detract from our enjoyment. We thoroughly enjoyed our stay in Charlestown, thank you.

Reviewed by Andy 1st July 2022

Guest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 starsGuest rating 4.8 stars

Reviewed by Val 17th June 2022

Guest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 starsGuest rating 4.6 stars

We assumed there would be dog friendly walks in the close vicinity of this lovely characterful holiday property, however we were wrong! The park opposite does not allow dogs in at all. To compound our dismay, the wooded lane adjacent to the park is in fact a private driveway There are wonderful walks further afield from the harbour area, but try exRead moreplaining that to your four legged friend! Charlestown lovey as ever, and Rashleigh Arms fantastic with doggy treats & bowl of water! Hide

Reviewed by Roger 20th May 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Robert 13th May 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Reviewed by Karen 22nd April 2022

Guest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 starsGuest rating 5 stars

Lovely property, very clean and comfy. Quiet location 2 mins walk from Charlestown harbour. Designated parking is great.

42 more
Photos
Charlestown harbour within walking distance
View towards the property
Stylish open-plan setting
The modern open-plan kitchen/diner is lovely place to enjoy a meal
The comfortable seating area is great place to unwind with a good book
A touch of the exotic
First of the double bedrooms
The second bedroom can be presented as a twin
Exposed beams add to the character of the bedroom
The second bedroom presented as a twin
Finishing touches
Show 1 moreShower room

Location

Map
Note: As the postcode is used to identify the general area of the property, it may not always reflect its precise location, therefore please only use this map as a guide.
The Travel Chapter Limited trading as Stay In Cornwall is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
The Travel Chapter Limited trading as Stay In Cornwall | The Travel Chapter Limited is registered in England and Wales. | Registered office Travel Chapter House Gammaton Road Bideford EX39 4DF Company No. 02431506 | VAT reg: 143053210.